How payouts work

Understand how ticket revenue reaches your bank account.

TicketSmart uses Stripe Connect. When a buyer pays, the funds flow through Stripe and are deposited into your connected bank account according to your Stripe payout schedule.

  • Revenue from ticket sales goes directly to your Stripe balance
  • TicketSmart deducts a small platform fee per ticket before the funds settle
  • Stripe also deducts its own payment processing fee (varies by country, card region, and payment method)
  • Your Stripe payout schedule determines when funds arrive in your bank

Still need help?

Contact our support team — we typically respond within 1 business day.